Who may request a Reconsideration of Value?
The lender—or an employee or agent authorized by the lender—may submit the request to the appraiser. A borrower who has concerns should ask the lender how to use its ROV process.
UCAP Consumer guidance
Reconsideration of Value (ROV)
An ROV is a formal request for an appraiser to reconsider a value conclusion using relevant information or corrections submitted through the lender.
Can a borrower contact the appraiser directly?
A borrower may provide access and factual information during an inspection, but should not pressure the appraiser, direct a different value, or independently submit a value challenge. Concerns and additional market evidence should go through the lender.
What makes a useful request?
Identify material factual errors, omitted characteristics, credible comparable sales, or evidence that the analysis did not reflect the market. Explain why each item matters. A simple request to “raise the value” is not persuasive.
Does an ROV guarantee a change?
No. The appraiser must consider appropriate information and remain independent. The original opinion may be revised, clarified, or left unchanged depending on the evidence.
If you suspect discrimination
Document the concern, preserve the report and communications, and use the lender’s escalation process. You may also contact HUD’s Office of Fair Housing and Equal Opportunity to learn about filing a housing discrimination complaint.
Visit HUD’s complaint portal ↗